Skip to main content
Back to Blog

The Five Questions I Ask Before We Make Another Ad

· Patrick McKenna

A useful ad creative strategy connects the product, buying reason, proof, landing page and next action. Use these five questions to make a better brief.

The Five Questions I Ask Before We Make Another Ad

My ad creative strategy starts with the product we need to sell. That sounds obvious, but it is easy for a creative brief to drift into the general personality of the brand while the campaign is being judged on purchases.

In a recent review of a year's advertising data, I kept returning to a practical pattern: our stronger purchase-focused assets often showed a specific product or collection and took people directly to it. The problem was partly a gap between what the data was telling us and what the creative team was being asked to produce.

Which product is this ad selling

I want the product or collection named before we discuss the hook. That forces a useful decision about the scope of the ad. A starter kit, a colour collection and a specialist accessory give us different stories to tell.

For a kit, the customer may need to see what is included and understand how it works. For a collection, showing the range of colours may be more useful. We discussed both approaches in the same meeting, because applying the same creative template to every product would miss the reason someone might buy.

Why should this customer buy it

This is where I bring customer research into the brief. In one beauty account, quiz responses helped us understand that many potential customers were beginners. Ease of use and confidence mattered to them. They needed to believe they could get a result themselves.

That information should change the video. A finished result can be attractive, but showing the steps may answer the hesitation that is preventing a beginner from buying. I want the creative team to know the customer's concern before filming, so the footage can address it.

What proof can we show

I often come back to a real demonstration. Show the actual kit, lay out its contents, capture the important steps and show the finished result. That gives the viewer more to assess than a general statement that the product is easy or effective.

It also makes production more manageable. In the meeting, I suggested collecting those shots in one filming session. We can then create variations using the same useful source footage, changing the opening or the action we ask someone to take.

The demonstration needs to reflect the correct product instructions. A convincing edit is only useful if it represents what the customer will actually receive and do.

Where does the click take them

A product-specific ad gives us a relevant destination. If we show a particular kit, we can link to that kit. If we show a collection, we can take the visitor to the collection.

That continuity matters to me. In the account review, broad brand assets often left us sending people to the homepage. The visitor then had to find the product or work out what the ad wanted them to buy. We were paying to attract attention and asking the customer to reconstruct the sales journey.

What action are we asking for

The final question is about the next action. Buy the kit is one option. We also discussed a challenge-based invitation to try doing your own nails for a defined period. Different calls to action can be tested while the product and demonstration remain clear.

This gives testing a structure. We can vary the hook, emphasis or invitation around a useful foundation, then assess what changes. It is easier to learn from that than from a stream of unrelated ads.

These are briefing questions, not a rule that every campaign must sell immediately. Awareness and education campaigns need objectives suited to their role. The key is to avoid judging an asset against a purchase goal it was never designed to serve.

Make the brief easy to use

A detailed analysis does very little if it never reaches the person making the ad. I want these five answers visible in the brief: the product, the buying reason, the proof, the destination and the action. Before asking for another batch of creative, check whether the team has those answers.

Explore our creative direction services, or contact Canvas to discuss your marketing.